Customer Portal

Please click on the link below to access Gymnastics Lane customer portal.   Families are able to log in to their account to view and print their schedule, track their absences and makeups, update credit card information and more! To sign up to use the customer portal you first have to register for a class.

***Customer Portal***

 CUSTOMER PORTAL FIRST TIME LOGIN INSTRUCTIONS

In order to use the Customer Portal, you must have a valid email on file with us, and your email
program must accept mail from gymnsatics.lane@gmail.com

Instructions for accessing the Customer Portal for the first time:

1.  Navigate to www.gymnasticslane.com  and click on the “Customer Portal ” link located on
the customer portal page.

2. You will be directed to a new window with our studio logo to the left and a boxed login area to the
right. In the boxed area, enter the email address that you have on file with us at the studio and
click on “I don’t have or know my password.” A password will be randomly created and sent to
you immediately by email.

3.  Retrieve your temporary password from your email, then return to the login screen and log in to
your secure personal account page.

4.  Change your password to something you will remember under the My Account tab. Be sure to
click on the SAVE button whenever you’ve made changes.

5.  Click on a tabbed area (News, My Account, Fees & Payments, My Contacts, My Students, My
Classes, Registration, Policies) to view detailed information or choose from the drop down list
next to “ I want to:”

6.  Be sure to log off after you’ve completed your session by clicking on the Sign Out link in the
upper left corner of the main page.

IMPORTANT NOTES & TROUBLESHOOTING: If you click on the “I don’t have or know my
password” link and do not receive an automatically generated password in your email inbox, it is
likely that the email address you’ve provided is not the one we have on file. Please contact us, so
we can correct the email account associated with your account.
You may access your secure account via the Customer Portal link in our website at any
time. Check the NEWS tab regularly for important news and upcoming events.